Employees possessing emotional intelligence exhibit a number of workplace-positive traits:
Talegent’s EQ report provides an overall EQ score, calculated based on the scores given for each of the five component factors that comprise EQW, plus detailed results for each. It also compares the candidate’s scores to a relevant norm group along with interpretive analysis and development guidelines.
This factor is concerned with an individual’s ability to identify their emotions accurately, and the emotional reasoning behind his or her behaviour.
This factor involves accurately identifying emotions in others, and the capacity to empathise with others. It relates to the abilities of individuals to “sense” what others are feeling, and understand what the implications of certain emotions are on other people’s behaviours.
Self-Regulation is the ability to manage, adapt and respond in a productive manner to emotions and moods. This involves changing one’s emotional experience and his/her expression of emotions in order to fit the situation.
This factor relates to the individual’s tendency to enjoy, and successfully engage in, relationships with others.
High scorers are seen as team players as they have a collaborative style, enjoy the company of others, and are accepting as well as inclusive of others’ ideas and perspectives.
This factor assesses the individual’s confidence in their interpersonal skills relating to receiving and expressing emotional information in social settings. In order to use emotional information effectively, individuals need to use a combination of verbal and non-verbal communication to articulate ideas and messages.